Virgin Radio SMS Help
And now we have made it even easier to get in contact with your favorite radio station instantly!
Using 99 999, you can chat with your favourite Virgin DJ's, win great prizes and more...all without ever getting a busy signal.
All you have to do is: Text us at : 99 999
How To:
Send a message to the announcer:
1. On your cell phone, start a new text message.
2. Enter the destination number: 99999
3. Send the message to your favourite station.
4. Receive a key word! You will receive a message to confirm which station you listen to verifying that your message went to the correct station.
Example
99999 [continue]
Hi Wicked Wendy, your broadcast is very cool!
On the first time you will receive the following message:
reply which Virgin radio U R listening to : A) Vancouver B) Montreal C) Toronto D) Ottawa 25cents/txt; Stop = Cancel
You respond to the message
D
You will then receive the following message
You chose D=Montreal – your SMS has reach the studio. Text FM to change station. 25cts/txt
If you did all the above correctly, you will receive a message confirming that your message was received by the studio. The announcer can now read your messages, respond or speak about it!
You now can send your messages at any time, without a key word! Your announcer will now be able to see the messages as the emails.
* Fees of 25 cents and under will be billed by your cellular telephone provider.
How to Vote on a Poll:
Your announcer wants to know your opinion, your musical and other tastes, therefore it will ask you to participate in voting. For this you will be given the necessary instructions to send your text message.
The response choices will always be the same: a, b, c or y, n (for yes/no).
To participate in voting:
1. Start a new text message.
2. Enter the destination number: 99999
3. Begin your message starting with the key word announced (for example: "Vote").
4. Then a space and then your response (one of the following letters: a, b, c, y, n).
5. Send your message.
99999 [continue]
vote a
If you did all the above correctly, you will receive confirmation that your vote was received and recorded.
* Fees of 25 cents and under will be billed by your cellular telephone provider.
How to Enter a Contest:
You also can participate in contests with your cell phone, listen for instructions and the key word.
To participate in a contest:
1. Start a new text message.
2. Enter the destination number: 99999
3. Begin your message starting with the key word announced by the announcer (for example: "kdo").
4. Send your message.
99999 [continue]
kdo
If you did all the above correctly, you will receive a confirmation that your contest entry was successful.
* Fees of 25 cents and under will be billed by your cellular telephone provider.
For all questions concerning Astral Media Radio mobile services contact: mobile@radio.astral.com
FAQ
What is text message or SMS?
SMS or text message is an alphanumeric message that you can send or receive on your cellular phone. Text messaging is a fast and efficient way to inform someone without disturbing her/him. On average, Canadians send 30 Millions SMS / day.
How can I learn to send SMS ?
Each phone has a different process to open the text messaging and write a message, don't hesitate to check your handset user guide, or visit your wireless carrier's web site.
Aliant, Bell, Fido, MTS, Telebec, Telus, Rogers, Videotron, Virgin
What is a shortcode ?
It is a 5-6 digits number used by companies instead of the regular 10 digits number. They are easier to remember, and works with all wireless carriers. To send a message to Virgin, you have to use the short code 99 999 as destination telephone number.
Will the DJ's see my messages ?
The Virgin Dj will see all the messages on his computer in the studio. He will certainly read your message, and answer by text message, or read it live (if it is a dedication for example).
How often can I send text message ?
There is no limitation, you can chat as often as you want with the Virgin Djs, participate to vote and contests whenever applicable
Which communication companies offer the service ?
All the major wireless carriers in Canada offer the service through common short code initiative..
How much does it cost to send a text message ?
Text messages sent to 99 999 are invoiced 25 cents by your wireless carrier directly on your phone bill.
What do you do with the collected information ?
By participating in Virgin mobile services, you accept to receive information about Virgin and its partners.
How can I contact you if I need help ?
Please email mobile@radio.astral.com for any mobile services questions and customer service
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